Our Story

What began as a simple lactation consult quickly grew into a shared vision.

Just over a year ago, during a visit with well-known Idaho IBCLC Kailey Warburton, a conversation about motherhood naturally shifted into one about careers. Kailey mentioned she was looking for someone to take on her billing needs, and that moment sparked the beginning of a partnership built on trust, expertise, and a shared commitment to supporting lactation professionals.

I'm Ravan Knerler, a Certified Professional Biller based in Idaho with over eight years of experience in insurance, billing, refunds, and credentialing. Most of my background is rooted in commercial insurance, and when I began researching the unique world of IBCLC billing and credentialing, I dove in fully, enrolling in specialized online courses and learning everything I could about the field.

Having personally experienced the value of lactation services, and being confident in my ability to navigate the complexities of insurance, I teamed up with Kailey to build something meaningful. Together, we created group insurance contracts, established a dedicated HIPAA-compliant workspace, and continually sought medical-legal guidance to ensure our processes are ethical, compliant, and strong.

Today, our team supports, credentials, and bills for more than 10 providers across Idaho and surrounding states, and we continue to grow.

Who We Are

Ravan Knerler, CPB

Certified Professional Biller | Mom of (soon-to-be) two boys

I manage all credentialing, billing, refunds, and payment reconciliation. My goal is to remove the administrative burden from providers so they can focus on what they do best, supporting families. With years of experience and a deep understanding of insurance processes, I'm committed to accuracy, transparency, and dependable support.

Kailey Warburton, MSN, RN, IBCLC

Lactation Consultant & Provider Support Lead

Kailey is a mom of three and a highly respected IBCLC with years of experience guiding families through their breastfeeding journeys. She is deeply involved in the IBCLC community and passionate about supporting both parents and providers. Kailey leads provider communication, onboarding, and ongoing support, ensuring every provider who joins our team feels confident, informed, and empowered as they grow their practice.

Our Commitment to You

We exist to make insurance credentialing and billing accessible, accurate, and stress-free for lactation professionals. By combining clinical insight with administrative expertise, we help providers expand their reach, serve more families, and build sustainable practices, all while maintaining the highest standards of compliance and care.

Our Values

Accuracy

With our billing certification and insurance background, we treat every claim with meticulous attention because your revenue matters.

Transparency

You'll always know what we're working on. We answer emails, explain denials, and never leave you guessing. No surprises, no hidden fees.

Advocacy

We fight for your claims with the same determination we bring to everything we do. When payers push back, we push harder with documentation and persistence.

Compliance

Our insurance background means we know the rules inside and out. We protect your practice and your patients' privacy with rigorous HIPAA practices.

Responsiveness

We believe in real communication. When you reach out, we respond promptly because your questions and concerns deserve timely attention.

Partnership

We see ourselves as an extension of your team. Your success is our success, and we're invested in helping your practice thrive for the long term.

Who We Work With

Supporting Idaho lactation professionals and community-centered practices

Idaho IBCLCs and Lactation Professionals

We support IBCLCs and lactation professionals across Idaho who want dependable, personalized billing and credentialing help. Our focus is on small, community-centered practices that value real communication, transparency, and a partner who understands both the clinical and insurance sides of lactation care.

Whether you're growing your practice or looking to simplify your billing process, we offer human-focused support that helps you stay compliant, organized, and able to focus on the families you serve.

What Makes Working Together Different

  • Real communication. We pick up the phone and answer emails promptly
  • Transparent processes. You'll always know what's happening with your claims
  • Compliance support to help you stay organized and protected
  • Community understanding. We get small-town Idaho practices
  • Personal investment. Your success matters to us

Our Focus Areas

  • Idaho insurance landscape and payer relationships
  • Small practice billing workflows
  • Clear, jargon-free communication
  • Building sustainable, compliant practices

Let's Work Together

Ready to simplify your billing and credentialing? Let's discuss how we can support your practice.

Get in Touch